An online pizza promotion for Final Fantasy XIV has seemingly become a disaster, with reports of undelivered codes. The draw to determine which players would receive the code was allegedly done randomly and by chance, meaning some people who had been waiting months could not get their hands on it at all.
There’s nothing fundamentally wrong with the pizza being consumed in Final Fantasy XIV; in fact, it seems to be rather pleasurable and delectable. However, there is an issue with the promotional partner that was tied to this unique emote offer, which is causing a lot of dissatisfaction among the game’s fans.
One such player uploaded a chat log with Grubhub support (link is NSFW due to profanity), which said that qualifying orders were chosen by an automatic system to obtain their emoticon code, and that not all diners who fit the conditions were tapped to receive their emote code. While the player connects to the initial posting, which does not mention a random draw or restricted availability, the complete terms and conditions do:
“Only a limited quantity is available” (expect high demand). […] While supplies remain, emote item codes for ‘Eat Pizza’ will be granted on a first come, first served basis.”
Regardless of the finer points, the offer has resulted in a slew of disgruntled fans and, worse, has sparked a code resale boom, with a $15 emote order fetching triple digits on the internet. Even those that were able to get their emoticon may have to wait up to two weeks to view it. Overall, this pizza has become pretty chilly.
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